Reach a customer service representative by phone:1-800-771-7570
To email us, click here.
Visit our flagship store on the lower level of Grace Auditorium at Cold Spring Harbor Laboratory
1 Bungtown Road
Cold Spring Harbor, NY
11724
Click here for directions.

Checkout
Payment Options
Shipping Methods & Costs
Returns & Exchanges
International Orders
Promotion Codes
Ordering & Shipping
Confirmation


Shipping Methods & Costs

We will make every attempt to fill your order as quickly as possible. We ship most orders within 48 hours. If your order cannot be shipped within seven days after your order is confirmed, DNA STUFF will notify you by email or phone. For rush orders or stock inquiries, call our Customer Service department at (631) 863-2920.

We do not ship out UPS orders on Saturday or Sunday for weekend delivery. Orders that are shipped UPS "Priority" or "Express" are still subject to order processing and fulfillment, which may take an additional 48 hours.

Standard UPS shipping is available in the continental U.S., excluding Alaska and Hawaii, with additional charges for "Priority" and "Express" services.

Packages that are returned or shipped with an incorrect address provided by the customer will be subject to additional shipping charges.

The rates for shipping and handling are as follows:

Standard Delivery (continental USA only)
If Your Order Totals...
Up to $15.99
$16.00 to $24.99
$25.00 to $44.99
$45.00 to $64.99
$65.00 to $99.99
$100.00 to $124.99
$125.00 to $174.99
$175.00 to $199.99
$200.00 to $249.99
$250.00 and over
Add...
$5.95
$6.95
$7.95
$9.95
$11.95
$13.95
$15.95
$18.95
$21.95
$26.95

Jewelry Orders
An order containing only jewelry items will be sent via FedEx 2 day air at the cost of $7.95 for shipping and handling. If your jewelry merchandise total is over $1,000 we will waive the shipping and handling costs. Please enter a physical address as FedEx cannot deliver to a P.O. Box.

Second Day Delivery (within 3 business days)
Add $9.00 to shipping and handling up to 15 lbs. Certain items are excluded due to weight or size. Please contact us at 1-800-771-7570 to determine if your item will require additional charges.

NOTE: The above rates apply if all items are shipped to one address. If we are shipping to two or more addresses, the above rates apply for each address.

Standard Overnight
For overnight deliverycall our Customer Service department at (631) 863-2920.


 
COLD SPRING HARBOR, NEW YORK